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Request a Reservation...
PAYMENT OPTIONS
We request payment at the time of reservation or credit card information to secure it. At least 7 days prior to the float/camping date, payment must be received in full in order to ensure equipment/site availability.
Payment can be made via credit/debit card (Mastercard, Visa, and Discover) over the phone or via check by mail. Sorry we do not accept personal checks in our store, only for mail-in reservations. We will contact you with confirmation of your reservation and receipt of payment.
CANCELLATION POLICY
Cancellations made more than 7 days in advance of float/camping date will receive a full refund. However, cancellations received within the week prior to the float/camping date will have a 25% service charge withheld from the refund. We request that all cancellations be phoned in during business hours by the person who made the original reservation. Your compliance to our reservation policy helps us serve you better. Thank you!
RAINCHECK POLICY
If your float is cancelled due to circumstances beyond our control (flooding, storms, etc.), you will be issued a rain check. The rain check will be valid for one year from date of issue redeemable during regular business hours. Absolutely no refunds.
FLOATING LIABILITY WAIVER
Each adult floater must sign the liability waiver. To speed up check in please download the following form, complete before arrival, and bring with you the day of your float trip. Click here to download the Floating Liablility Waiver.
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